Programme

Guided Store Tour of Liverpool Polanco

Welcome Coffee / Tea in Foyer at Hyatt Regency Polanco

 Registration Desk open

IGDS WDSS 2026

Welcome Address & Opening

André Maeder, IGDS President & CEO of Selfridges, UK
Carlos Marín Rangel, CEO of Liverpool, Mexico

Opening Session : Customer Trends & Observation

• Winning the 2030 Consumer
  Karen Lellouche Tordjman, Managing Director & Senior Partner of Boston Consulting Group, Mexico

Session 1 - Deploying Unified Commerce Strategies

• A Unified Strategic Approach
  Carlos Marín Rangel, CEO of Liverpool, Mexico
• Transforming Iconic American Brands
  Eric Chan, Chief Business & Strategy Officer of Gap Inc., USA
• Newness is Everywhere
  Neil Clifford, CEO of Kurt Geiger, UK

Networking Lunch

Session 2 - AI Powered Tools for Retailers 

• Turning Cultural Relevance into Commercial Impact
  Jamie Salter, Founder & CEO of Authentic Brands Group, USA
• Supply Chain Innovations Today & Beyond
  Antonio Arranz, CEO of DHL Express, Mexico
• Commonsense AI for Driving Stores' Bottom Line
  Jason Morris, CTIO of Nordstrom, USA
  Dr Nasrin Mostafazadeh, Co-Founder & CEO of Verneek, USA
  Philippe Schaus, former CEO of DFS Group & Moët Hennessy, Luxemburg

Panel Discussion

• George Abbott, Head of EMEA & APAC Oura Ring, UK
• Julius Carrell, Head of Global Sales & Marketing of Enactor, UK
• Thomas Masicek, SVP Security at T-Systems International, Austria
• Alonso Yañez, VP Consumer & Retail Sector, LATAM Norte, Capgemini, Mexico

Networking Break

Session 3 - Scaling Mexican Brands to the World

• Building a Brand the World Loves
  Horacio Fernández, CEO of Tajín Industries, Mexico
• Crafting the Future of Luxury Tequila
  Bertha González Nieves, Founder & CEO of Casa Dragones, Mexico

Closing Day 1

Official Dinner

Welcome Cocktail followed by the Official Dinner & Award Ceremony 

After-Dinner Lounge

Networking Breakfast

Registration Desk Opens

Session 4 - Future of the Fashion Market 

• After The Mid-Market Squeeze
  Dr Achim Berg, Founder & Managing Director of FashionSIGHTS, Germany
• Heritage as a Competitive Advantage
  Andrea Dini, CEO of Paul & Shark, Italy
• The Importance of Discovery
  Sam Lobban, CEO of Thom Browne, USA

Networking Break

Session 5 - Customer Loyalty & Trust

• From Seeding to Selling
  Vivian Zhu, Director Global Partnerships & Development of Xiaohongshu, China
• How Trust,Loyalty & Engagement Drive Growth
  Juan Luis Taverne, CEO of Paris Department Store, Chile
• Designing Extraordinary Experiences
  Dr Andrés Conesa Labastida, CEO of Aeroméxico, Mexico

Networking Break

Session 6 - Building Teams & Workforce with Talents

• Succession : The Most Delicate Phase of a Business
  Dimas Gimeno, Founder & CEO of WOW Concept, Spain
• Why CXO Succession Has Become a Strategic Risk
  Dr Stephan Buchner, Senior Partner at Egon Zehnder, Germany
  Brent Magnuson, Senior Partner at Egon Zehnder, USA

Session 7 - Creating Exciting Spaces & Moments

• Crafting Memorable Experiences Beyond Retail
  Eléonore de Boysson, CEO of El Palacio de Hierro, Mexico
• The Radical Experience
  Jacques Demont, CEO of Devialet, France
• The Relentless Reinvention of Retail
  Jo Horgan AM, Founder & Co-CEO of MECCA Brands, Australia

Wrap-up & Announcement

Closing

Visit to Liverpool PLAN in Jilotepec 

PLAN (or Arco Norte Logistics Platform) is the largest and most modern logistics and distribution center of Central - and South America owned by El Puerto de Liverpool. The visit will comprise management presentations, discussions and guided tours (More details on the PLAN page).

Meet in hotel lobby for departure to PLAN

Depart for PLAN

End of visit / Departure to Hyatt hotel 
(lunch box in coach) 

Arrival at Hotel 

* Participats that have registered for WDSS 2026, can add on an optional visit to PLAN at a modest cost contribution.